Choosing a dentist can be quite difficult, you are trusting them with your ongoing oral health. There are many things you should consider when it's time to decide on a dental office and team that may be right for you.
The Reputation of the Dentist and the Dental Team
Ask around your community if you would like to learn more about a particular dental clinic. Ask family, friends and coworkers about the dentists they see and research their suggestions yourself – online reviews are great for this.
The dental society that governs your province will also be able to provide a list of licensed dental professionals in your area.
How Comfortable You Feel
Your personal level of comfort with the dentist should always be taken into consideration. During your initial consultation or appointment with a new dentist, consider the following:
- Do they take the time to listen to you as you explain symptoms and ask questions?
- Do you have fears or anxieties you’d be comfortable expressing, and do they answer your questions about procedures you’ll need effectively?
- Does the dentist seem to hear and understand your concerns?
The Services Offered By The Clinic
Advances in dental technology have allowed many dentists to offer a wide range of services. Is the dental office that you are considering able to handle a variety of services that you may need such as ongoing preventive care, oral surgery or emergency care?
If you or a family member has a specific oral health issue, it may be useful to choose a dentist who specializes in that area.
The Location & Hours
You will likely need to consider how easily you will be able to access the dental services needed.
Is your new dentist close to home or work? How about public transit? If you drive, is parking convenient? Are there hours convenient for you?
The Accessibility of the Dental Office
For patients with special needs, it’s important to make sure that your dental office can accommodate them. From physical accessibility to dental sedation services, this is an important aspect of comprehensive dental care.
Financial Concerns & Insurance
Costs often vary by practice. Does your dentist follow the current Dental Association Fee Guide for your province? Do they accept your insurance and can they file your insurance claim electronically?
Are there multiple payment options (personal checks, credit cards, interest-free payment plans)?
While your health is the most important factor, money is also an issue. Don’t hesitate to ask for an estimate for any procedures. Our administrative team is always here to address any questions or concerns you may have.
Scheduling & Communication
How does the office manage appointment scheduling, reminders, cancellations and other issues?
The Appearance of the Office
Is the dental office clean and orderly? Are the receptionists/administrative team welcoming?
Can you visit before making your first appointment to help you make a final decision? We are happy to have patients visit Kent Street Dental at a pre-scheduled time so you can get to know our office. We are proud of our friendly team and clean, organized environment. We look forward to answering any questions you may have.
The Values of the Dental Professional
When it comes to choosing a dentist, it’s also important to confirm that your new dentist has the same values you do. Talk to the dentist to learn about his or her approach to their dentist-patient relationships, and whether you two would be a good match.
We Welcome New Patients at Kent Street Dental in Ottawa
Our dentists and team are always happy to welcome new patients to our office. If you are looking for a new dentist in Ottawa, we hope you’ll consider us!